Shipping Policy
- WE SHIP TO ALL CITIES OF ECUADOR -
CHARGES:
Shipping costs are as follows:
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In Cuenca: From 2 to 5 USD according to our distribution zones.
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To any other city in continental Ecuador: 5 USD.
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To Galapagos: 8 USD.
In case of exchange or return, the shipping costs are not refundable.
DELIVERY TIME:
Once the payment is verified, MAN CODE will take a maximum of 1 business day to place the order in the courier.
If your order must be delivered in Cuenca, it could arrive on the same day or at most the next business day. Local shipments are made from Monday to Friday from 6pm. If the payment is verified until 4pm you will receive your order between 6 to 8pm. After that time , the order will be dispatched the next business day from 6pm .
For shipments to other cities in Ecuador, if the payment has been verified until 2pm, your order will be dispatched that afternoon. After that time, the order will be shipped the next business day. Then the courier may take 1 to 3 business days to deliver it, depending on the destination city. To the main cities such as Quito, Guayaquil, Loja, or Machala it arrives in 24 hours, to other cities it could take between 48 to 72 hours since the carrier first derives the package to the nearest main city and from there it leaves for the final destination.
IMPORTANT:
Due to the COVID-19 health emergency, shipping times could vary with respect to normal conditions if there are changes in the mobility restrictions imposed by the State or the corresponding GADs. For this reason, we maintain constant communication with our clients so that they are aware of the status of their order and its dispatch.